Support
All our clients have access to the dedicated support systems of the software products we develop and maintain.
Our support contracts adapt to your needs
- Standard and customised SLAs
- Multi-channel support: on site, video, phone, web
- Friendly, professional staff
- Request tracking tools
- Tested, effective support procedures
- Resolution times based on agreed SLAs
- All our software products are documented
Should you need further help, you can access our general support system.